Privacy Policy

Privacy Policy

Introduction

In this privacy policy, you can read about how 3DVue AB with organization number 559390–7123 (hereinafter referred to as the "Seller" and referred to as "we", "our", "us") processes Personal Data. References to "you", "you", "your" refer to the Registrant whose Personal Data we Process.

Here we have compiled information about, among other things, which Personal Data we Process, why the Processing takes place and where it is stored. We also describe to whom Personal Data may be shared, what rights the Data Subjects have according to the GDPR and other information about our Processing of Personal Data. This privacy policy covers all types of Personal Data, in both structured and unstructured data.

Your personal integrity is very important to us and we process all Personal Data that we gain access to with care and do not share the Personal Data with unauthorized persons. Our Processing of Personal Data takes place in accordance with the GDPR (and SCC where applicable) and the basic data protection principles.

We review the content of this privacy policy at least once a year and as necessary, to ensure that the information is correct and up-to-date. The latest version is always published on the Web store.

Definitions

Processing : Processing of Personal Data can take place in different ways. Everything that happens with Personal Data, automated or otherwise, is a form of Processing. Treatment can take place through a single measure or through a combination of different measures. Examples of common Processing of Personal Data are storage, deletion, sharing, loading, registration, copying, collection, organization, use, adjustment, destruction, etc.

Payment service provider : refers to a third party that, among other things, processes payments from Customers or performs invoicing on behalf of the Seller.

GDPR : Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the Processing of Personal Data and on the free flow of such data and on the repeal of Directive 95/46/EC (General Data Protection Regulation) .

Customer : refers to a consumer or trader who orders Products/Services from the Seller.

Personal data : All data that, directly or indirectly, alone or together with other data, can be linked to an identified or identifiable physical living person, is Personal data according to the GDPR. Common examples of Personal Data are: name, telephone number, address, e-mail address, user ID, credit card number, vehicle registration number, IP address, etc.

Personal data controller : The person who determines the purpose of a certain Processing of Personal Data and how the Processing is to be carried out is, according to the GDPR, to be considered the Personal Data Controller. Natural persons, legal persons, authorities, institutions or other bodies can be Personal Data Controllers.

Personal data assistant : Anyone who Processes Personal Data on behalf of a Personal Data Controller, according to the instructions of the controller, is according to the GDPR to be considered a Personal Data Controller.

Products : refers to the Products sold by the Seller at any given time.

Product page : A page in the Webshop that refers to a Product, with information about, for example, the Product's price, Product description, stock status, delivery time, etc.

Registered : The natural person who can be identified through the Personal Data.

SCC : Commission Implementing Decision (EU) 2021/914 of 4 June 2021 on standard contractual clauses for the transfer of Personal Data to third countries in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, or later updated version.

Services : refers to the Services that are sold by the Seller at any time.

Third party : Third party means someone other than the Personal Data Controller (and the persons authorized to Process the Personal Data), Registered or the Personal Data Assistant (and the persons authorized to Process the Personal Data). The third party can be a legal person or a natural person, institution, authority or other body.

The online store : refers to www.3dvue.se .

Any other GDPR-related terms not defined here shall have the same meaning in this Privacy Policy as set forth in Article 4 of the GDPR.

Personal data controller

We are the Personal Data Controller for all Processing of Personal Data carried out by us or on our behalf, to the extent that we determine the means and purposes for the Processing (according to the principle of accountability ).

How we get access to Personal Data that we process

The most common way we receive your Personal Data is when you contact us, enter into a purchase agreement with us or register to receive newsletters from us.

Categories of Personal Data that we Process

In accordance with the principle of task minimization We only process Personal Data that is adequate, necessary and relevant to fulfill the purposes for which it was collected.

We primarily process the following categories of Personal Data to which we can gain access when you contact us, enter into an agreement with us or use/visit the Online Store:

Identification information : first name, last name, social security number or equivalent.

Contact information : phone number, email address, address, social media user ID.

Other Personal Data : any other Personal Data that is provided to us, for example such that is included in a message sent to us.

 

Purpose and legal basis for the Processing

In accordance with the principle of purpose limitation Do we only process Personal Data for specific, explicitly stated and justified purposes. In addition, each Processing is legally based in accordance with the provisions of the GDPR. We Process Personal Data primarily with the support of one of the following legal grounds: 

  • Consent : The Data Subject has given his consent to his personal data being processed for one or more specific purposes (Article 6.a GDPR).
  • Agreement : The processing is necessary to fulfill an agreement to which the Data Subject is a party or to take measures at the request of the Data Subject before entering into such an agreement (Article 6.b GDPR).
  • Legal obligation : The processing is necessary to fulfill a legal obligation incumbent on the Data Controller (Article 6.c GDPR).
  • Balancing of interests : The processing is necessary for purposes relating to the legitimate interests of the Personal Data Controller or a Third Party, unless the interests or fundamental rights and freedoms of the Data Subject outweigh and require the protection of Personal Data (Article 6.f GDPR).

In some cases, it is optional for you to provide your Personal Data to us. However, if, for example, you do not submit your Personal Data, we may not be able to provide the requested support or handle the matter.

You may need to share your Personal Data in order to enter into an agreement with us, have the Products you have ordered delivered to you or for us to be able to fulfill legal or contractual obligations. Unless otherwise stated, you will not suffer any adverse legal consequences if you do not provide your Personal Data to us.

When the Processing of your Personal Data is based on your consent, you have the right to withdraw the consent at any time, without this affecting the legality of the Processing based on the consent, before this was withdrawn.

When a Processing of Personal Data takes place with the support of Interest balancing as a legal basis, our assessment is that the Processing does not constitute an infringement of your right to privacy and integrity. We have come to this, after having made a balance between, on the one hand, what the Processing in question means for your interests and right to privacy, and on the other hand, our legitimate interest in the Processing in question. However, we never process sensitive Personal Data with the support of Interest balancing as a legal basis.

Below you can read more about the legal basis and purpose of the Processing of Personal Data.

 

  1. When you visit the Webshop: 

The online store uses cookies. The use of non-necessary cookies only takes place if you give your consent to it. You can revoke a given consent at any time (without this affecting the legality of the Processing carried out with the support of the consent before it was revoked).

Legal basis for the Processing: Consent .

You can read more information about how cookies are used on the Web store in our cookie policy: Cookies .

  1. On contact 

2.1 When we are contacted by e-mail, telephone or social media:

We can contact you, and you can contact us, via e-mail, phone or social media and in such cases we get access to your Personal Data that appears in connection with such contact.

For example, we may have access to the following Personal Data upon contact: first name, last name, telephone number, email address, user ID from social media (if applicable), message content and other information that you provide to us.

According to our assessment, both we and you have a legitimate interest in the Personal Data being processed, so that we can know who we are talking to and to keep in touch in the matter.

Our assessment is also that the Processing is necessary for a purpose related to a legitimate interest, and that your interest in the protection of your Personal Data does not outweigh, and that the Processing in question does not infringe your fundamental rights and freedoms.

The provision of the Personal Data to us is voluntary, which means that it is not a statutory or contractual requirement or a requirement necessary to enter into a contract with us, and you are not obliged to provide the Personal Data, but the possible consequences of such data not be left is that we will not be able to handle the case.

Legal basis for the Processing: Balancing of interests .

2.2 When you contact us via the contact form on the Web store:

You can contact us by sending us a message via the contact form on the Web store. Then we get access to the following Personal Data belonging to you: first name, last name, phone number, e-mail address, and the data you include in the message/free text field.

The provision of your email address in connection with sending us a message via the contact form is mandatory, so that the message in question can be sent to us. However, the provision of this Personal Data is not a statutory or contractual requirement or a requirement that is necessary to enter into a contract with us, and you are not obliged to provide the Personal Data, but the possible consequences of not providing such data are that the notification will not will be sent to us. Other Personal Data is voluntary to provide to us in the message sent via the contact form.

Before the message is sent to us, you give your active consent to our Processing of your Personal Data in accordance with the above, by ticking a checkbox for approval.

Legal basis for the Processing: Consent .

  1. When you complete a purchase of our Services/Products:

When you enter into a purchase agreement with us, we gain access to your Personal Data that you enter in connection with the purchase process. We Process Personal Data belonging to you in order to fulfill the purchase agreement regarding the order. Personal data that we process for these purposes are:

  • Name / Company
  • Social security number / Organization number
  • Delivery address
  • Phone number
  • Email address
  • Payment reference number
  • Order number / Order ID
  • Personal data appearing in correspondence between us

The personal data will be processed to the extent and extent necessary for us to fulfill the purchase agreement we have entered into with you. In order to do this, we need to register or identify you as our Customer, review and process your order, ship and deliver your order and to follow up on these processes to ensure that we fulfill our contractual obligations under the purchase agreement.

Legal basis for the above-mentioned Processing: Agreement .

Order ID and order history are processed by us every time you place an order, so that we can offer you a good service.

Legal basis for this Processing: Balancing of interests .

If you make a purchase via the Webshop as a consumer, your Personal Data will be stored in our customer register for at least three (3) years from the execution of the last order, so that we can fulfill our legal obligations according to law regarding the right of withdrawal and the right of complaint .

If you make a purchase via the Webshop as a trader, your Personal Data as a representative of the company in question will be stored in our customer register for at least two (2) years from the execution of the last order, so that we can fulfill our legal obligations according to law regarding the right of complaint.

Legal basis for this Processing: Legal obligation .

If you purchased a Product with a product warranty, we process your Personal Data and information about the purchase of the Product in question during the warranty period, so that we can handle warranty matters and fulfill our agreed obligations according to the purchase agreement.

Legal basis for this Processing: Agreement .

If the Customer is a trader, we process Personal Data belonging to the trader's contact person/signatory, such as first name, surname and e-mail address.

The provision of the Personal Data specified above to us is necessary for us to enter into a purchase agreement with the Customer. The possible consequences of such information not being provided to us is that we cannot fulfill the purchase agreement.

Legal basis for the Processing: Agreement .

  1. Upon delivery of the Products

In order for us to be able to deliver the Products you have ordered via the Webshop to you and for us to otherwise be able to fulfill the purchase agreement, we process the following Personal Data:

  • Name / Company
  • Social security number / Organization number
  • Delivery address
  • Phone number
  • Email address
  • Payment reference number
  • Order number / Order ID
  • Personal data appearing in correspondence between us

If the Customer has ordered a 3D printer or spare parts for 3D printers, these Products will be delivered to the Customer directly from the supplier of the Products in question, on behalf of us. This means that we share the Customer's personal data that is necessary for the delivery to be carried out, such as the Customer's name, delivery address and information about the ordered Products.

Legal basis for the above-mentioned Processing: Agreement .

  1. When you complete a payment via the Online Store:

Payment takes place via the payment solutions that are integrated in the Web store and that are provided by Payment Service Providers.

The following payment solutions are available via the Web store: 

  • Clear check-out.
  • Card payment with Visa, Maestro and Mastercard via Shopify payments.
  • PayPal via Shopify payments.
  • Invoice

The information you register in the Payment Service Provider's payment solution is provided to the Payment Service Provider, who in turn shares certain information about the purchase with us. You are responsible for reading the Payment Service Provider's terms and privacy policy before completing a payment via the Payment Service Provider's payment solution.

  1. In our processing of orders: 

6.1 Order information

We process the following order information each time you complete a purchase of our Services/Products: order ID, delivery address, the time the order was executed and when we sent the order confirmation to the Customer. We process this data to fulfill the purchase agreement. Legal basis for the Processing: Agreement .

We also process information about your order history, where the first session took place and the number of sessions in a day, canceled orders, completed orders. This information is processed by us so that we can offer you good customer service. In our assessment, both we and you have a legitimate interest in the Personal Data being Processed for the purpose stated above, and that the Processing is necessary for a purpose relating to a legitimate interest, and that your interest in the protection of your Personal Data does not outweigh. Our assessment is that the Processing in question does not infringe your fundamental rights and freedoms. Legal basis for the Processing: Balancing of interests .

6.2 Payment Information etc

We process the following payment information every time you place an order via the Web store: Payment method, the last four digits of the payment card used and information about whether it is a Visa or Mastercard card.

We process the following information in connection with invoicing a Customer for ordered Services/Products (outside the Online Store): Customer's name/company, social security number/organization number, address, reference person, contact person, e-mail address, telephone number, delivery address.

We process the above information in order to track the payments you have made and link them to your orders, to enable the delivery of the purchased Services/Products and to fulfill our contractual obligations under the purchase agreement.

Legal basis for the Processing: Agreement .

Through the payment service provider Shopify, we get access to a fraud analysis after you have completed a purchase via the Web store, which assesses the risk of fraud based on various factors. In this analysis, we can see if, for example, the specified billing street address matches the registered address of the credit card used, if the specified CVV number is correct, the number of completed payment attempts, which IP address the order was completed from and the distance (km) between the delivery address and the IP the address.

In our judgment, we have a legitimate interest in the Personal Data being processed to analyze and/or prevent fraud, and that the Processing is necessary for a purpose related to a legitimate interest, and that your interest in the protection of your Personal Data does not outweigh. Our assessment is that the Processing in question does not infringe your fundamental rights and freedoms.

Legal basis for the Processing: Balancing of interests .

6.3 Accounting documents

We process the following accounting documents within the scope of our business: invoices, receipts and other accounting documents that we are obliged to Process and store according to the requirements of the Swedish Tax Agency and/or the legislation in force at any time, such as the Accounting Act (1999:1078).

Accounting documents and verifications may in some cases contain Personal Data, such as name, address, order information and any other contact information for the Customer. This is stored as long as the law and/or the Swedish Tax Agency require it.

Legal basis for the Processing: Legal Obligation .

  1. In the event of a complaint or return of the Products

If you make a complaint and/or return a Product that you have purchased via the Online Store, we will Process your Personal Data to investigate, handle and respond to your established complaint and/or return. Personal data that we process for these purposes are:

  • First name
  • Surname
  • Delivery address
  • Phone number
  • E-mail
  • Social security number
  • Order number / Order ID
  • Personal data appearing in correspondence between us

 

The processing may in some cases take place because we must be able to fulfill a legal obligation, such as consumers' right of complaint according to the Consumer Purchase Act (2022:260) or right of withdrawal according to the Distance Contracts Act (2005:59). In such cases, the Processing of the Personal Data takes place with the support of a legal obligation as the legal basis.

If there is no legal obligation to the Processing, the Processing of the Personal Data takes place in support of our legitimate interest in investigating, handling and responding to your established complaint.

  1. When you create a user account for the Web store:

You can choose to create a user account for the Web store. To register your user account, you need to enter your email address and choose a password. The provision of your email address to us in connection with the registration of the user account is voluntary, which means that it is not a legal or contractual requirement or a requirement necessary to enter into a contract with us, and you are not obliged to provide the Personal Data , but the possible consequences of not providing an email address is that we will not be able to create your user account.

Through the user account, you can edit your address, your name, phone number. You can also delete your address, telephone number and name, but not the order history. If you wish to delete your user account, please contact us with a request to this effect. Our contact details appear in the email you use to activate your user account.

We can disable your user account and reset your password. When resetting the password, you will receive a notification to the registered e-mail address with a link for resetting the new password. We don't see your password.

In connection with choosing to create the user account, you consent to our Processing of your Personal Data by actively ticking a checkbox and giving such approval.

Legal basis for the Processing: Consent .

  1. When you receive newsletters from us:

If you have completed a purchase of Services/Products via the Online Store, we can send newsletters to your email address that you have registered in connection with the purchase, which we judge may be of interest to you and for the marketing of our Services/Products.

According to our assessment, both we and you have a legitimate interest in the Personal Data being processed for the above purpose. The processing is necessary for a purpose related to a legitimate interest, and your interest in the protection of your Personal Data does not outweigh our legitimate interest. Our assessment is that the Processing in question does not infringe your fundamental rights and freedoms.

Legal basis for the Processing: Balancing of interests .

You can also voluntarily agree to receive newsletters from us before making any purchase of Services/Products, by registering your e-mail address for that purpose via the Web Store. Legal basis for the Processing: Consent .

9.1 Unsubscribe from newsletters

If you no longer wish to receive newsletters or marketing from us via e-mail, you can unsubscribe at any time by clicking on the unsubscribe link at the bottom of each e-mail.

If you unsubscribe from the newsletters, you will be removed from the email list of recipients of the newsletters, but your email address will remain in the database with a block for receiving newsletters. The purpose of this is to ensure that you do not receive multiple newsletters from us. In our assessment, both we and you have a legitimate interest in the Personal Data being processed for this purpose. The processing is necessary for a purpose related to a legitimate interest, and that your interest in the protection of your Personal Data is not outweighed. Our assessment is that the Processing in question does not infringe your fundamental rights and freedoms.

Legal basis for the Processing: Balancing of interests .

NOTE: If you want your email address to be deleted from the block list as well, you can contact us by email and request this. You are hereby informed that if your e-mail address is deleted from the block list, it means that you can receive newsletters from us again if you or someone else registers your e-mail address to receive newsletters again.

  1. Other purposes for our Processing of Personal Data:

If we are obliged by law, court or authority decision to Process certain Personal Data, the Processing takes place with the support of Legal Obligation as a legal basis. Then the Processing takes place only to the extent that it is necessary for us to fulfill our legal obligations and then we only Process necessary Personal Data, as long as the law requires it (in accordance with the principle of storage minimization ).

Based on our legitimate interest, we may Process Personal Data to:

  • protect our rights and property,
  • carry out direct marketing of our Products/Services,
  • ensure the technical functionality of the Web store,
  • carry out anonymous performance measurements regarding the use of the Online Store and the sale of the Products/Services.

 

 

 

Storage location 

We strive to store all Personal Data that we Process within the EU/EEA, in accordance with the principle of integrity and confidentiality . If Personal Data is stored in a country outside the EU/EEA, we shall ensure that such storage location ensures an adequate level of protection in accordance with the provisions of GDPR and SCC.

Storage time

According to the main rule, personal data is stored as long as it is necessary to fulfill the purposes for which it was collected. When the Personal Data no longer need to be stored for the purposes, they are either deleted (thinned out) or anonymised, in accordance with the principle of storage minimization .

All information that you register in your user account is deleted in connection with the deletion of the user account in question (but not order history).

Identification data, contact data and financial data belonging to Customers are stored for up to seven (7) years after the purchase has been completed. This is stored in order for us to be able to handle any complaints, complaints and return cases in accordance with the applicable consumer protection legislation at any time and to be able to match a payment against a receipt during the time we are obliged to store such accounting records in accordance with the applicable legislation at any time .

Transfer of Personal Data

Personal data that we Process is not shared with unauthorized persons. However, we may transfer Personal Data to someone else, for example authorities if it is necessary to:

  • prevent, detect, prevent or investigate criminal activity,
  • protect our interests and our property,
  • comply with applicable legislation,
  • etc

We may transfer Personal Data to regulatory authorities, other public entities, legal advisors, external consultants and partners, in accordance with applicable data protection legislation, if this is done in order for us to fulfill legal obligations or to fulfill our legitimate interest.

In the event of a sale of our business, merger or similar, Personal Data may be transferred to third parties involved in the business transaction.

We can also share Personal Data with hired Personal Data Assistants, for example web developers, document management systems, shipping companies, etc., in order to, among other things:

  • protect our legal interests;
  • fulfill our contractual and legal obligations;
  • detect and prevent technical, operational or security problems; and
  • provide, improve and maintain the Web Store (software maintenance).

Before we share any Personal Data with such service providers, we enter into a Personal Data Processor Agreement with them in accordance with the provisions of the GDPR (alternatively SCC if the Personal Data Processor is located in a country outside the EU/EEA). This is done to ensure safe and correct Processing of Personal Data.

We have concluded that we have a legitimate interest in the Personal Data being Processed for the purposes set out above, and that our legitimate interest does not constitute an infringement of your right to privacy and integrity, and that your interest in the protection of your Personal Data does not outweigh heavier.

Legal basis for the Processing: Balancing of interests .

Technical and organizational security measures

We take and implement various technical and organizational security measures with a focus on the privacy of the Registrants. The measures are intended to protect against intrusion, misuse, loss, destruction and other changes that may pose a risk to privacy (according to the principle of integrity and confidentiality ).

Below are examples of some security measures we take and implement:

  • We follow the seven basic data protection principles in all Processing of Personal Data.
  • Internal routines and policies are reviewed regularly, at least annually and when necessary.
  • We have appointed a contact person for personal data matters who answers directly to the company's top management.
  • The staff are obliged to observe confidentiality regarding, among other things, Personal Data Processed within the scope of the business.
  • Access to databases, IT systems and parts of the IT infrastructure and network requires passwords.

Data subject's rights under GDPR

If we Process your Personal Data, according to the GDPR you have various rights regarding our Processing of your Personal Data. Below are the privacy rights that you have as a Registered Person with regard to our Processing of your Personal Data:

Right to information : You have the right to receive information about our collection and use of your Personal Data, when your Personal Data is processed by us. This privacy policy has been established to provide you with information about our Processing of Personal Data. In addition, you have the right to receive information about the Treatment upon request. In some cases, we must also inform you if there is a personal data incident affecting your personal data, such as a data breach.

Right of access : You have the right to information about whether we Process your Personal Data or not, as well as the right to access your Personal Data that we Process and information about how the Personal Data is used. In the event that we Process your Personal Data, you have the right to receive a copy of the Processed Personal Data in the form of a register extract (a compilation of the Personal Data that we Process about you). Such a copy is free to request, but if you request copies on a regular basis we are entitled to charge an administrative fee. You also have the right to receive information about, among other things: which categories of Personal Data we Process, the purpose of the Processing, the deadline for the Processing, how we have collected the Personal Data, who has had access to the Personal Data, etc. The purpose of the register extract is for you to be able verify the legality and accuracy of the data. However, this does not mean that you have the right to obtain the documents containing the Processed Personal Data.

Exceptions to the right of access : There may be situations where the disclosure of certain information would cause disadvantages for other persons, that other legislation or other exceptions prevent the disclosure of certain information or register extracts. In such situations, we may not disclose the information in question and there may therefore be information about you that you do not have the right to access.

Right to rectification : We are responsible for ensuring that Personal Data that we Process is correct and updated over time. However, it may happen that Personal Data is incorrect or incomplete. If we Process Personal Data about you that are incorrect or incomplete, you have the right to contact us to have your Personal Data corrected. After we have corrected the information, we will notify you of this, provided it is not too burdensome for us.

Right to deletion : We shall delete your Personal Data at your request. This is also called the "right to be forgotten". In addition, there are more occasions when we must delete your Personal Data that we Process. For example when: they are no longer necessary for the purpose for which they were collected, when the legal basis is consent and you withdraw consent, in the event of your opposition to direct marketing, if the Processing is not legal, etc. When we delete the Personal Data at your request, we must inform you after the deletion has been carried out, provided it is possible and not too burdensome for us.

Exceptions to the right to erasure : However, we have the right to continue processing your Personal Data, and thus not delete the personal data despite your request to do so, if the Processing is necessary for:

  1. a) to satisfy the right to freedom of expression and information,
  2. b) to fulfill a legal obligation,
  3. c) to perform a task as part of the exercise of authority or in the public interest,
  4. d) to defend, establish or enforce legal claims;
  5. e) archival purposes of general interest or statistical, historical or scientific purposes, or
  6. f) for reasons of public interest in the field of public health.

Right to limitation : In some cases, you have the right to request that our Processing of your Personal Data be limited. This means that the Personal Data may only be processed in the future for the limited purpose. Examples of times when this right applies to you are if Personal Data that we Process is incorrect and you ask us to correct it. In addition, we shall inform you when the limitation ends. The right to limitation also applies in particular in the situations specified below:

  1. If we no longer need to Process certain Personal Data, we shall, according to the main rule, delete the Personal Data, but if you do not want us to delete it, for example because you want the possibility to request the data in the future or if you indicate that you need it for a legal claims or similar, you can request limitation of our Processing of the Personal Data.
  2. If you have objected to our Processing of your Personal Data and we are investigating the matter, you have the right, pending verification of the appeal, to request that we not Process the Personal Data in question.
  3. If you have invoked your right to rectification and dispute the accuracy of certain Personal Data about you that we Process, you have the right, during the period we assess the matter and your objection, to request that we not Process the Personal Data in question.

Right to move your personal data : In some cases, you have the right to request that we transfer your personal data to you or another third party. This right is also called the right to data portability. You are hereby informed that this right is only applicable if the Processing of the Personal Data is carried out automatically, and only if our Processing takes place to implement an agreement to which you are a party or is based on your consent. However, the transfer of the Personal Data to another company only takes place if it is technically feasible. If you have the right to data portability, we will, upon your request, provide your Personal Data in a structured, commonly used, machine-readable format.

Right to object : You have the right to object when your Personal Data is processed to

  1. perform a task of public interest,
  2. as part of the exercise of authority or
  3. when they are processed after a balance of interests.

If you make an objection under this right, we shall cease the Processing, unless our interest outweighs your interests, rights and freedoms. If so, we will inform you of the balancing of interests that we have done and our interests. If we Process your Personal Data to carry out direct marketing, you have the right to request that we immediately cease Processing your Personal Data for that purpose. In such cases, we must also inform you of when we have deleted the Personal Data if you request it.

Rights when decisions are made automatically : In short, automated decisions are about Processing that is automatic, for example through algorithms, where Personal Data is processed to assess and analyze personal characteristics of a person. Automated decisions may have legal consequences for the Data Subject or affect the Data Subject in other significant ways, and if this happens, the Data Subject has the right not to be subject to the automated decision. If an automated decision has been made, with or without profiling, you have the right to return to have the automated decision reviewed or to contest it. We do not make automated decisions, either with or without profiling.

 

How you exercise the rights

You are very welcome to contact us via the contact details that appear below, if you would like to invoke any of the above-mentioned rights regarding your Personal Data that we process.

Exercising the rights is free of charge, provided that your requests are not excessive, repetitive or manifestly unfounded. In such cases, we have the right to charge a reasonable fee for handling your request or the right to refuse to carry out your request.

Before processing or responding to your request, we may request additional information from you if necessary to confirm your identity.

We will inform you of our handling of your request without delay and no later than one (1) month after we receive the request. If the request is complex or if, for example, we have received a large number of requests, this time period may be extended by another two (2) months. In such cases, we will notify you of the extension within the first month after we receive your request.

If we are unable to comply with your request due to applicable law or other exceptions, we will notify you and inform you of our inability to comply with your request (with the limitations imposed by law).

Personal data incidents

According to the GDPR, a personal data incident means a security incident that has caused processed personal data to be destroyed, lost, changed or come into the hands of an unauthorized person.

An incident can be intentional or unintentional, for example through negligence or due to crime (data breach, etc.).

We comply with the provisions of the GDPR regarding handling, notification and documentation of personal data incidents.

When required by GDPR, we will report personal data incidents to the Data Protection Authority within 72 hours, and notify the Data Subjects affected by the personal data incident.

Changes 

The content of this privacy policy may be updated from time to time, without prior notice. For example, if it is necessary to clarify something, due to changed or newly added legislation or if our Processing of Personal Data changes. You yourself are responsible for reading through the content of the privacy policy applicable at any time and keeping up to date on any changes.

The latest version is always published on the Web store.

Questions or complaints

If you have questions or concerns, or are dissatisfied with our Processing of your Personal Data, you are always welcome to contact us.

Below are our company and contact details:

Company: 3DVue AB

Org. no: 559390–7123

Address: Fågelsångsgatan 9, 26 877 Kågeröd

Email: Kontakt@3DVue.se

Our contact person for Personal Data matters: 

We have also appointed a contact person for Personal Data matters who you can contact if you have questions regarding our Processing of Personal Data.

Name: Andreas Weberg

Email: kontakt@3DVue.se

You also have the right to contact the Swedish supervisory authority to file a complaint regarding our Processing of your Personal Data.

Name: The Swedish Privacy Agency (IMY).

Telephone: 08-657 61 00.

E-mail: imy@imy.se .

Postal address: The Swedish Privacy Agency, Box 8114, 104 20 Stockholm.